1 Acceptance of Terms
By using this website, sending an enquiry or taking our services, you agree to these terms. If you book for a patient, you confirm that you are authorised to do so. In these terms, “we” means Care Health Nurses Pvt. Ltd..
By using this website, sending an enquiry or taking our services, you agree to these terms. If you book for a patient, you confirm that you are authorised to do so. In these terms, “we” means Care Health Nurses Pvt. Ltd..
We arrange trained home care professionals for patients at home. Availability depends on assessment, location and caregiver availability.
Website content is general information, not medical advice. We are not a hospital or a replacement for your doctor. Clinical procedures are done only as per a valid doctor's prescription.
We cannot guarantee any specific recovery or medical result.
An enquiry is not a confirmed booking. Care starts only after you agree to the Care Plan, which includes:
Charges depend on the service, shift and patient condition, and are shared before care begins. Medicines, consumables and equipment are separate unless mentioned in the Care Plan.
Please pay only through the official channels shared by our team and take a receipt. Do not hand cash to a caregiver on our behalf.
Please inform us as early as possible to cancel, pause or change a service. Notice period and refund conditions are mentioned in your Care Plan, and services already delivered are not refundable.
If you are not satisfied with a caregiver, tell us and we will try to arrange a suitable replacement, subject to availability.
Our caregivers are verified and expected to be professional, punctual and respectful. Please report any concern to our office immediately.
Clients agree not to hire a caregiver we introduced directly, bypassing us, unless agreed with us in writing.
We use your personal and health details only to respond to your enquiry and deliver care. We do not sell your information, and share it only with staff who need it or when required by law. By contacting us, you agree that we may reach you by call, SMS or WhatsApp.
Our phone numbers and enquiry forms are not emergency services.
In a medical emergency, call your local emergency number or go to the nearest hospital immediately.
We take reasonable care in selecting caregivers, but to the extent permitted by law we are not liable for outcomes of an existing illness, events beyond our control, or loss of unsecured cash and valuables.
These terms follow Indian law and do not limit your rights under consumer laws. Disputes are subject to the courts at Delhi. We may update these terms from time to time, and the latest version will always be on this page.
Last updated: 14 November 2026